Toyota Camry owners & service manuals

Toyota Camry (XV70): Problem Symptoms Table

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.
  • When a symptom indicates that a service is malfunctioning, use the Techstream to check whether the service subscription is active.

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Voice Guidance

Symptom

Suspected Area

Link

"Communication Module failure detected, please contact your dealer" message is played

Diagnostic Trouble Code Chart

(Red Indicator has failed and cannot indicate a failure)

"Communication Module Activation Failed" message is played

Contact Telematics Service Provider to verify any network problems

-

Wait for a while, then move to different location and retry (try to find location with better signal reception)

-

Diagnostic Trouble Code Chart

"Unable to Connect the Emergency Call Center" or "Unable to Connect to the Call Center" message is played

Wait for a while, then move to different location and retry (try to find location with better signal reception)

-

Perform Vehicle Inquiry on Techstream and verify subscription status

-

Refer to UNABLE TO CONNECT TO CALL CENTER

"Safety Connect is not active" message is played

Perform Vehicle Inquiry on Techstream and verify subscription status

-

Explain to the customer that the system is in shipping mode, and confirm whether or not they would like to change to active mode

-

Indicator Condition

Symptom

Suspected Area

Link

Green indicator abnormal (Remains OFF)

Refer to GREEN INDICATOR REMAINS OFF

Red indicator abnormal (Remains ON)

Refer to RED INDICATOR REMAINS ON

Illumination on the manual (SOS) switch panel does not turn on

Proceed to "Emergency Call Switch Illumination Circuit"

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     Terminals Of Ecu

    TERMINALS OF ECU Terminal No. (Symbol) Wiring Color Terminal Description Condition Specified Condition K140-1 (+B) - K140-20 (E) B - W-B Power source (+B)

     Dtc Check / Clear

    DTC CHECK / CLEAR CHECK DTC (a) Connect the Techstream to the DLC3. (b) Turn the engine switch on (IG). (c) Turn the Techstream on. (d) Enter the following menus: Body Electrical / Telematics / Tr

     Data List / Active Test

    DATA LIST / ACTIVE TEST DATA LIST NOTICE: In the table below, the values listed under "Normal Condition" are reference values. Do not depend solely on these reference values when deciding whether a

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     Cleaning and protecting the vehicle exterior

    Perform the following to protect the vehicle and maintain it in prime condition: Working from top to bottom, liberally apply water to the vehicle body, wheel wells and underside of the vehicle to remove any dirt and dust. Wash the vehicle body using a sponge or soft cloth, such as a cha

     Smart key system

    The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. (The driver should always carry the electronic key.) Locks and unlocks the doors Opens the trunk Starts the engine ■Antenna location Antennas outside the c

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