PROBLEM SYMPTOMS TABLE
HINT:
Click here
|
Symptom | Suspected Area |
Link |
|---|---|---|
| "Communication Module failure detected, please contact your dealer" message is played |
Diagnostic Trouble Code Chart (Red Indicator has failed and cannot indicate a failure) |
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"Communication Module Activation Failed" message is played |
Contact Telematics Service Provider to verify any network problems |
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| Wait for a while, then move to different location and retry (try to find location with better signal reception) |
- | |
| Diagnostic Trouble Code Chart |
| |
|
"Unable to Connect the Emergency Call Center" or "Unable to Connect to the Call Center" message is played |
Wait for a while, then move to different location and retry (try to find location with better signal reception) |
- |
| Perform Vehicle Inquiry on Techstream and verify subscription status |
- | |
| Refer to UNABLE TO CONNECT TO CALL CENTER |
| |
|
"Safety Connect is not active" message is played |
Perform Vehicle Inquiry on Techstream and verify subscription status |
- |
| Explain to the customer that the system is in shipping mode, and confirm whether or not they would like to change to active mode |
- |
|
Symptom | Suspected Area |
Link |
|---|---|---|
| Green indicator abnormal (Remains OFF) |
Refer to GREEN INDICATOR REMAINS OFF |
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Red indicator abnormal (Remains ON) |
Refer to RED INDICATOR REMAINS ON |
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Illumination on the manual (SOS) switch panel does not turn on |
Proceed to "Emergency Call Switch Illumination Circuit" |
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Terminals Of Ecu
Dtc Check / Clear
Data List / Active Test
Left Electric Parking Brake Actuator Control Circuit Open (C060B13)
Multi-axis Acceleration Sensor Module "A" Supply Voltage Circuit Voltage Out of Range (C14D71C)