Toyota Camry owners & service manuals

Toyota Camry: Problem Symptoms Table

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.
  • When a symptom indicates that a service is malfunctioning, use the Techstream to check whether the service subscription is active.

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Voice Guidance

Symptom

Suspected Area

Link

"Communication Module failure detected, please contact your dealer" message is played

Diagnostic Trouble Code Chart

(Red Indicator has failed and cannot indicate a failure)

"Communication Module Activation Failed" message is played

Contact Telematics Service Provider to verify any network problems

-

Wait for a while, then move to different location and retry (try to find location with better signal reception)

-

Diagnostic Trouble Code Chart

"Unable to Connect the Emergency Call Center" or "Unable to Connect to the Call Center" message is played

Wait for a while, then move to different location and retry (try to find location with better signal reception)

-

Perform Vehicle Inquiry on Techstream and verify subscription status

-

Refer to UNABLE TO CONNECT TO CALL CENTER

"Safety Connect is not active" message is played

Perform Vehicle Inquiry on Techstream and verify subscription status

-

Explain to the customer that the system is in shipping mode, and confirm whether or not they would like to change to active mode

-

Indicator Condition

Symptom

Suspected Area

Link

Green indicator abnormal (Remains OFF)

Refer to GREEN INDICATOR REMAINS OFF

Red indicator abnormal (Remains ON)

Refer to RED INDICATOR REMAINS ON

Illumination on the manual (SOS) switch panel does not turn on

Proceed to "Emergency Call Switch Illumination Circuit"

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     Terminals Of Ecu

    TERMINALS OF ECU Terminal No. (Symbol) Wiring Color Terminal Description Condition Specified Condition K140-1 (+B) - K140-20 (E) B - W-B Power source (+B)

     Dtc Check / Clear

    DTC CHECK / CLEAR CHECK DTC (a) Connect the Techstream to the DLC3. (b) Turn the engine switch on (IG). (c) Turn the Techstream on. (d) Enter the following menus: Body Electrical / Telematics / Tr

     Data List / Active Test

    DATA LIST / ACTIVE TEST DATA LIST NOTICE: In the table below, the values listed under "Normal Condition" are reference values. Do not depend solely on these reference values when deciding whether a

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     Cleaning and protecting the vehicle interior

    The following procedures will help protect your vehicle's interior and keep it in top condition: Protecting the vehicle interior Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a cloth dampened with lukewarm water. If dirt cannot be removed, wipe it off with a soft cl

     Diagnostic Trouble Code Chart

    DIAGNOSTIC TROUBLE CODE CHART Navigation System DTC No. Detection Item Link B1324 Lost Communication with Meter B1325 Lost Communication with HUD B153A GVIF Disconnected (from Extension Module to H/U) B1543 Extension Mod

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